How to Backup Your Computer

Summary

How to back up your most important data by using Chrome Accounts and Google Backup & Sync or Google Drive File Stream.

Your computer should be backed up BEFORE an issue occurs. The steps below are simple, proactive ways to make sure your most important data stays backed up in the event of an issue.

If your computer contains personal data, please back it up to a personal storage device or service.

NOTE: Time Machine (Apple's Backup Utility) is not supported by ZenIT, and the Migration Assistant Utility (to restore a Time Machine backup to a computer) is blocked on ZenIT computers.

You will not be able to restore data backed up with Time Machine to a ZenIT computer.

Sections in this Article

Why should I back up my files?

From time to time the only way our IT Team can fix an issue is to erase the computer and revert it back to its original configuration. This means that any information not already stored in the cloud will need to be backed up, and applications that you installed will need to be reinstalled. Below, we detail how to ensure your data is backed up correctly to ensure you don't lose anything important.

If you are not sure if your data is backed up properly, please feel free to reach out to your local IT Team. We will be happy to check this with you.

Chrome Accounts

If you are signed in, Chrome automatically backs up All bookmarks, extensions, history and passwords. This will be indicated by your first name in the top right hand corner in Chrome:

Google Backup & Sync / Drive File Stream

Google Backup & Sync / File Stream are automatic backup services that sync your information securely with your Google Drive. It's incredibly easy to keep your documents, desktop, downloads, photos and other files backed up by configuring a few settings in the app.

First, install Google Backup & Sync or Google Drive File Stream. They are available from Google here.

What's the Difference?

Google Drive File Stream is a simple tool that syncs your Google Drive to your computer.

With Google File Stream, you can:

Quickly access your Google Drive, including Team Drive, files in Finder/Explorer
Browse and organize Google Drive files without downloading all of them to your computer.
Choose which files or folders you'd like to make available offline
Open files in common apps like Microsoft Office and Adobe Photoshop.

Backup & Sync is much more comprehensive and allows for hands-off syncing of designated folders on your computer AND syncs your Google Drive. For this reason, we'll walk you through setting up Backup & Sync.

How to Create a Solid Backup Strategy for Your Photos

NOTE: The setup process will prompt you to sign in: Please choose "Sign in with browser" at the bottom of the screen.

The Backup & Sync icon will show in your Menu Bar at the top of your screen like this:

Drop down the Backup & Sync menu, choose the "..." button, then choose Preferences.

There are 3 preference panes along the left-hand side:

My MacBook Pro

Check all the folders you would like to have backed up.

If there are other folders that are important to you that don't show in the list, click Choose Folder and add them.

Don't upload your photos and videos to Google Photos. You can back up your pictures folder separately by making sure it's in the list of files/folders.

FAQs

How can I track my order?

To track special orders purchased at a store or ordered on online, enter your order number into our Order Tracker. Your order number is located in the upper right-hand corner of your special order contract or order confirmation email. It consists of 4 letters followed by 4 to 8 numbers; you must enter the entire order number, including the 4 letters.

What's your return policy?

Simply take your purchase back to any Store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.

How can I get details about my local store?

Click the Store Finder link at the top of the page.

Once you have reached the store finder page, enter your zip code in the Find A Store search box and press enter.

The listing of stores within 50 miles of your searched zip code will display on the left side of the screen.

Each listing will include the store address, phone number, hours and offered services, as well as links to get directions to the store, current local ads, and store layouts.

Can I use a Gift Card to purchase my online order?

Yes. Gift Cards may be used to make purchases online.

My package was delivery during during delivery. What should I do?

When you pick up your order, or when it is delivered (through Deliver from Store or Ship to Home), you should immediately inspect your order. Carefully inspect the packaging as well as the contents of the package. It is normal for the package to show some wear; however, if damage did occur to the product, please contact the store where your order was picked up or made the delivery, or contact Customer Care immediately by calling at 555-827-1234. Please have your order number available when you call.

How do I use coupon codes?

Steps for redeeming a Promotion or Coupon Code: Within the cart, enter the code exactly as it appears, in the box titled "Promotion or Coupon Code" at the bottom left of the screen. Codes are case sensitive. Click "Apply." If your discount qualifies, it will be displayed in the cart or in the payment summary. Only one Promotional Discount code per order will be accepted.

What's your Warranty policy?

Many of the items that are sold on www.homepage.com come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.

Who do I contact if I have questions or want to return my purchase?

Please contact Customer Care here or visit your local store for a return. You can find your local store here. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please click here.